Policies

Our Commitment

Our work is built on the foundation of safety and mutual respect. We maintain a zero-tolerance policy for any form of harm, exploitation, or abuse. These policies guide our clinical team, volunteers, and partners to ensure that every interaction within the Zati community upholds the dignity of the individuals we serve.

• Protection Mainstreaming Policy
• GBV Prevention and Response Policy
• Conflict of Interest
• Child, Youth, Eldery Protection Policy
• Conflict of Interest Reporting Form
• Self- Declaration Form
• Code of Ethics and Conduct
• Safeguarding Policy
• MHPSS Policy
• Whistleblowing and Complaint Handling Policy
• Accountability and Transparency Policy
• Case Management and Referral Policy
• Decision-Making and Delegation of Authority Policy
• Privacy and Data Protection Policy (GDPR)
• Internal Control Policy
• Referral Pathway Form
• Confidentiality Policy
• Anti-Bribery and Anti-Corruption Policy
• Organization Risk Management Policy-Plan
• Fraud Prevention and Response Policy
• Organizational Restructuring and Transition Policy
• Governance Manual-Board Charter
• Succession Planning Policy
• Children Rights Policy
• Complaint Policy
• Conflict of Interest
• Do No Harm Zati Principle
• Information Disclosure Policy

Accountability & Feedback

Your trust is our priority. Download the form below to report misconduct or file a complaint, then email it to info@zatilebanon.org for a confidential review.